At the start of each transaction, we ask clients to confirm details through a cyber-secure system and we also write to clients through the post with important information.

We will NEVER contact you by telephone or email asking you to change our bank account details.  We will NEVER ask you to provide payment by any other means other than a bank transfer.

Criminals are developing more and more sophisticated ways to try and defraud us.  We are doing all that we can to protect your information and ask that you approach interactions, particularly regarding money transfers, with a similar level of caution.

If something doesn’t feel right, sound right or look right, trust your instinct and verify before proceeding.  Wallace Quinn staff will never take it personally if you say you want to interrupt a conversation to verify something.

If you have any comments or questions about this communication, please get it touch to discuss – by whatever communication method you feel most comfortable using.